WHY WE DO WHAT WE DO
Partnership is key
To produce sharply focused, long-lasting solutions, we engage in close partnership with the members of your organization: your passion and your vision become ours; the sense of mission that brings us together is equally shared. Creating ownership of the issues with solutions from within, together we build momentum for the positive change to come. From probing discussions with your people at all levels, our impression of your organization may seem different from your own. An “outsider’s” view is apt to reveal insights unnoticed by your own people, the result of searching questions and reflection. Such perspectives often have bearing on the final assessment and resolution of the issues your organization is experiencing.
Adaptive approach – insights and content
Every client is approached with the holistic view that distinguishes TEYCON GROUP; no single discipline is sufficient. Your issues can prove to be more complex than originally thought, perhaps arising from several causes that may appear unrelated. That’s why we don’t arrive with a preconceived list of steps to solving problems. We adapt our approach to incorporate insights as they surface: we challenge our client’s thinking and paradigms; we craft interventions through intensive dialogue, workshops, problem-solving sessions and interviews to ensure that all such conversations result in long-lasting solutions.
Empathy for your unique culture
The insights we bring and those that we gain from you are fundamentally empathetic. We can assist you fully only when we become intimately familiar with the culture in which your people operate, when we understand your vision, values and norms of behavior that guide thinking, judgment and actions, the expectations and procedures that make your culture unique. We see every organization as individuals first, as employees second. Some of the curative steps we’ll recommend may suggest themselves as we get to know you and your people. Others result from pragmatic analysis. Familiarity with your unique culture leads to the focused recommendations that create momentum for change.
Your problems are unique
On the surface, problems of management, of structure, of perception can seem similar or even alike … but they never are. We excel at exposing the true problems, at formulating the necessary solutions. When we’re summoned, we don’t arrive carrying the solutions to other people’s problems, only a determination to listen, to ask and to understand. That’s the TEYCON GROUP “process”; customized to fit individual, unique situations – and it’s proved highly effective throughout our existence.
Change from within
No organization’s people honestly want solutions imposed upon them. Imposed solutions are often – even usually – inhumane, unrealistic, unwelcome. Change from within is far more likely to mobilize everyone involved, to invite shared ownership of the improvements, to foster a feeling of community. Change from within is also apt to be far more durable than imposed change. TEYCON GROUP has always specialized in identifying the possibilities and guiding the implementation of change from within.